Refund & Cancellation Policy

This policy applies to all continuing education courses and programs offered through this CE portal.

Refund Policy

• All registrations are non-refundable
• Refunds are not issued for cancellations, withdrawals, or no-shows

Transfer Policy

• Registrations are transferable to another participant, or a future course offering
• Transfer requests must be submitted at least one week prior to the course start date
• A $150 administrative fee applies per course, per person for all transfers
• Transfer requests submitted after the deadline will not be accepted

Store Credit

• If a transfer results in a remaining balance, the balance may be issued as store credit
• Store credit may be applied toward: future CE courses, or eligible products
• Store credit has no cash value and is non-refundable

No-Show Policy

• Failure to attend a course without prior notice is considered a no-show
• No-shows forfeit registration and are not eligible for refund, transfer, or credit

Course Cancellations by Provider

• Course schedules, formats, instructors, or content may change
• If a course is canceled by the provider, registrants will be notified
• In the event of provider cancellation, registrants will be offered a transfer or refund, at the provider’s discretion

Discount Adjustments

• If a discounted registration is found to be ineligible due to incomplete or failed verification, pricing may be adjusted to the standard rate
• Adjustments may occur before or after the course start date

Contact

• For questions regarding transfers, cancellations, or this policy, contact ce@stevensondentalsolutions.com